Help Center
Find answers to your questions and get the support you need to make the most of Mature Connect.
Getting Started
Learn how to create your account, set up your profile, and start using Mature Connect effectively.
Content Creation
Everything you need to know about uploading videos, managing your channel, and engaging with your audience.
Payments & Earnings
Information about monetization, payment methods, withdrawals, and managing your earnings.
Privacy & Security
Learn about our security measures, privacy settings, and how to keep your account safe.
Account Settings
Manage your account preferences, notification settings, and profile customization options.
Technical Support
Troubleshooting guides for common technical issues and platform functionality problems.
Frequently Asked Questions
Creating an account is simple! Click the "Register" button on our homepage, fill in your details including username, email, and password. You'll need to verify your email address and complete age verification to access all features.
After registration, you can set up your profile, create a channel if you're a content creator, or start exploring content as a viewer.
Once you have an approved channel, go to your dashboard and click "Upload Video". You can upload videos in three ways:
• Normal Upload: Upload video files directly from your device
• Link Upload: Paste a video URL and our system will process it
• Bulk Upload: Upload multiple videos using JSON data
You can schedule uploads, set categories, add descriptions, and choose whether to post to Telegram automatically.
There are several ways to monetize your content:
• Channel Subscriptions: Users can subscribe to your channel for exclusive content
• Tips and Donations: Viewers can tip you directly on your videos
• Premium Content: Offer paid content for subscribers
• Live Streaming: Earn from live stream donations and interactions
You can track your earnings in the dashboard and request withdrawals when you meet the minimum threshold.
We maintain strict content guidelines to ensure a safe environment:
• All content must feature consenting adults (18+)
• No illegal activities or content
• Respect copyright and intellectual property
• No harassment, hate speech, or discriminatory content
• Follow community standards for respectful interaction
Violations may result in content removal or account suspension.
Your privacy and security are our top priorities:
• Use strong, unique passwords and enable two-factor authentication
• Control who can see your content with privacy settings
• Block or report users who violate community guidelines
• Manage your personal information visibility in account settings
• Use our secure payment system for all transactions
Never share your login credentials with anyone.
We offer multiple ways to get support:
• Email Support: Send detailed inquiries to support@matureconnect.com
• Live Chat: Available 24/7 for immediate assistance
• Help Tickets: Submit support tickets through your dashboard
• Community Forum: Get help from other users and moderators
For urgent issues, use live chat. For detailed problems, email support works best.
We accept various payment methods for your convenience:
• Credit/Debit Cards: Visa, MasterCard, American Express
• Digital Wallets: PayPal, Apple Pay, Google Pay
• Cryptocurrency: Bitcoin, Ethereum, and other major cryptocurrencies
• Bank Transfers: Direct bank transfers for larger amounts
All payments are processed securely with industry-standard encryption.
If you need to delete your account:
1. Go to Account Settings in your dashboard
2. Scroll to the bottom and click "Delete Account"
3. Confirm your decision and provide a reason (optional)
4. Your account will be deactivated immediately
Note: Account deletion is permanent and cannot be undone. All your content, earnings, and data will be permanently removed after 30 days.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you 24/7.
Live Chat
Get instant help from our support team
Email Support
support@matureconnect.com
Mobile App
Access help directly from our mobile app
Community Forum
Connect with other users and get community support